Media72 Hosting Articles and Tips

In the afternoon our data centre fire alarm was triggered which released the fire suppressant gases. This had the side effect of causing a number of servers hard drives to go into read-only mode making the servers unable to fully function. One of the servers effected was the one hosting the media72 main site and support site. Data centre staff worked quickly to check the hard drives on the servers with problems and restore them to full functionality minimising any downtime. All servers are now fully functional, if you are still experiencing issues please submit a support ticket via the support desk.

Today marks the start of the domain name bonanza event at Media72. For the next few months we will be slashing the price of domains for one week only! To kick things off we are starting with .mobi's, the domain extension designed for mobile devices. From now until midnight on Tuesday next week you will be able to secure your own .mobi domain at up to a massive 50% off our regular price. The normal price for .mobi domains is £25 per year, signup within the next week and get your .mobi domain from only £12.50 per year.

Register you .mobi domain now

.mobi 

Not in the market for a .mobi domain?

Don't worry, each Tuesday we'll discount a new extension with a different amount each time. We may even pull some crazy discounts out of out hats in limited amounts so watch this space for more info.

Update: This issue has now been resolved, new sign ups can be made as normal. It turns out the issue was a power outage affecting the entire area around 2Checkout's facility. Our payment solutions provide, 2checkout, has been experiencing a sustained denial of service attack over the last few days. Unfortunately this means we have been unable to take any new signups automatically during this time. If you would like to purchase any Media72 products or services please contact our sales department directly sales@media72.co.uk and we will be able to setup accounts manually until the 2checkout site is working again. Thankfully existing customers are not affected by this issue. We appologise for any inconvenience this has caused. On another note, we are in the process of setting up a new billing system and hope to have this up and running shortly. The new system will be a lot more flexible and easy to use and will benefit both new and existing customers.

Stages 3 of migrating customers away from the bingo server are now complete. All reseller accounts have been migrated successfully to the shipstern.media72.net or teahupoo.media72.net servers. As part of the migration we have checked each website to ensure it loads, we advise all customers to check each website to ensure it is working correctly. If you encounter any issues please see our account migrations fixes support article where you will find fixes for the most common migration issues. All customers not using the media72 nameservers please remember to change to the new IP address asap. All websites (apart from customers who have a dedicated IP address) should now point to: 85.13.243.211 for shipstern.media72.net 85.13.243.178 for teahupoo.media72.net There are still a couple of accounts left on bingo that we will be migrating over the weekend. Please don't hesitate to contact support if you have any issues with your website after the migration.

Stages 2 of migrating customers away from the bingo server are now complete. All shared accounts have been migrated successfully to the shipstern.media72.net server. As part of the migration we have checked each website to ensure it loads, we advise all customers to check each website to ensure it is working correctly. If you encounter any issues please see our account migrations fixes support article where you will find fixes for the most common migration issues. All customers not using the media72 nameservers please remember to change to the new IP address asap. All websites (apart from customers who have a dedicated IP address) should now point to 85.13.243.211. Please don't hesitate to contact support if you have any issues with your website after the migration.

The first stage of migrating customer away from the bingo server is now complete. All ruby on rails accounts have been migrated successfully to the teahupoo.media72.net server. As part of the migration we have checked each website to ensure it loads, we advise all customers to check each website to ensure it is working correctly. If you encounter any issues please see our account migrations fixes support article where you will find fixes for the most common migration issues. All customers not using the media72 nameservers please remember to change to the new IP address asap. All websites (apart from customers who have a dedicated IP address) should now point to 85.13.243.178. Please don't hesitate to contact support if you have any issues with your website after the migration.

Media72 are very excited to announce we have teamed up with the guys at PeepCode to give away free PeepCode screencasts. Simply signup for one of our Ruby on Rails accounts and receive a PeepCode coupon code entitling you to any screencast absolutely free. For those that don't know PeepCode produce very high quality screencasts tutorials for Ruby on Rails developers covering topics from Ruby on Rails basics, rSpec, Git, Merb and much more. To receive your free screencast sign up for on of our Ruby on Rails accounts hosted on our UK servers.

Over the next week accounts hosted on the bingo.media72.net server will be migrated to new servers in our London data centre, after the migration is completed the bingo server will be decommissioned.

How will this affect you?

For most customers there will be no service interruption, accounts will be migrated and the bingo server will point all traffic to the new server until the DNS has fully propagated. While we expect the majority of accounts to transfer seamlessly, some accounts with unusual or custom set-ups may not have all of their settings transferred. In this situation you should contact our support desk and we will work with you to get your settings copied to the new server. Customers who do not use the Media72 DNS servers will need to manually change all DNS entries to point to the new IP address they have been assigned. The main shared IP addresses for the new servers are as follows: teahupoo.media72.net - 85.13.243.178 shipstern.media72.net - 85.13.243.211 Customers with dedicated IP addresses using their own DNS servers should wait to hear from us before changing any DNS settings. After your account has been migrated you will need to change any bookmarks such as ftp server, control panel address and mail servers referencing the bingo server directly to point to the new server.

When will this happen?

Accounts will be moved in four stages:

1. Ruby on Rails accounts will be moved to the teahupoo server on Wednesday 9th July
2. Non reseller accounts will be moved to the shipstern server on Thursday 10th July
3. Reseller accounts will be moved to the teahupoo or shipstern servers on Friday 11th July
4. Any accounts with dedicated IP addresses will be moved over the weekend 12th-13th July

If you have any questions or concerns about the migration please contact our support department who will be happy to answer any questions you may have.