Media72 Hosting Articles and Tips

In the afternoon our data centre fire alarm was triggered which released the fire suppressant gases. This had the side effect of causing a number of servers hard drives to go into read-only mode making the servers unable to fully function. One of the servers effected was the one hosting the media72 main site and support site.

Data centre staff worked quickly to check the hard drives on the servers with problems and restore them to full functionality minimising any downtime. All servers are now fully functional, if you are still experiencing issues please submit a support ticket via the support desk.

We have now installed Ruby on Rails 2.1.2 on all servers. As this release contains security fixes it’s recommended that all users of Rails 2.1.x switch to the new 2.1.2 version ASAP.

Rails 2.0.5 has been release which contains security fixes. It’s advised all customers using a 2.0.x version of Rails update their applications to use the 2.0.5 version as soon as possible.

Today marks the start of the domain name bonanza event at Media72. For the next few months we will be slashing the price of domains for one week only! To kick things off we are starting with .mobi’s, the domain extension designed for mobile devices. From now until midnight on Tuesday next week you will be able to secure your own .mobi domain at up to a massive 50% off our regular price.

The normal price for .mobi domains is £25 per year, signup within the next week and get your .mobi domain from only £12.50 per year.

Register you .mobi domain now

Not in the market for a .mobi domain?

Don’t worry, each Tuesday we’ll discount a new extension with a different amount each time. We may even pull some crazy discounts out of out hats in limited amounts so watch this space for more info.

Update: This issue has now been resolved, new sign ups can be made as normal. It turns out the issue was a power outage affecting the entire area around 2Checkout’s facility.

Our payment solutions provide, 2checkout, has been experiencing a sustained denial of service attack over the last few days. Unfortunately this means we have been unable to take any new signups automatically during this time. If you would like to purchase any Media72 products or services please contact our sales department directly sales@media72.co.uk and we will be able to setup accounts manually until the 2checkout site is working again. Thankfully existing customers are not affected by this issue. We appologise for any inconvenience this has caused.

On another note, we are in the process of setting up a new billing system and hope to have this up and running shortly. The new system will be a lot more flexible and easy to use and will benefit both new and existing customers.

Stages 3 of migrating customers away from the bingo server are now complete. All reseller accounts have been migrated successfully to the shipstern.media72.net or teahupoo.media72.net servers.

As part of the migration we have checked each website to ensure it loads, we advise all customers to check each website to ensure it is working correctly. If you encounter any issues please see our account migrations fixes support article where you will find fixes for the most common migration issues.

All customers not using the media72 nameservers please remember to change to the new IP address asap. All websites (apart from customers who have a dedicated IP address) should now point to:

85.13.243.211 for shipstern.media72.net
85.13.243.178 for teahupoo.media72.net

There are still a couple of accounts left on bingo that we will be migrating over the weekend.

Please don’t hesitate to contact support if you have any issues with your website after the migration.

Stages 2 of migrating customers away from the bingo server are now complete. All shared accounts have been migrated successfully to the shipstern.media72.net server.

As part of the migration we have checked each website to ensure it loads, we advise all customers to check each website to ensure it is working correctly. If you encounter any issues please see our account migrations fixes support article where you will find fixes for the most common migration issues.

All customers not using the media72 nameservers please remember to change to the new IP address asap. All websites (apart from customers who have a dedicated IP address) should now point to 85.13.243.211.

Please don’t hesitate to contact support if you have any issues with your website after the migration.

The first stage of migrating customer away from the bingo server is now complete. All ruby on rails accounts have been migrated successfully to the teahupoo.media72.net server.

As part of the migration we have checked each website to ensure it loads, we advise all customers to check each website to ensure it is working correctly. If you encounter any issues please see our account migrations fixes support article where you will find fixes for the most common migration issues.

All customers not using the media72 nameservers please remember to change to the new IP address asap. All websites (apart from customers who have a dedicated IP address) should now point to 85.13.243.178.

Please don’t hesitate to contact support if you have any issues with your website after the migration.